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Five Important First Steps When Your House Floods

Amber Bukowski, September 3, 2021

It is horrible to walk into your home expecting comfort and calm only to find a water disaster. The task at hand seems overwhelming and mentally and physically exhausting. It is important to have a water damage restoration professional on the scene as soon as possible.

Water damage can be devastating. It’s not as simple as it sounds. Water will seek out the shortest route and can get under walls and into electrical wiring. Water damage restoration professionals can quickly and efficiently restore your home or office to its original condition.

Although most water damage restoration companies offer a 24-hour emergency response, there are some things you can do before they arrive.

Call a Professional Water Damage Restoration Company. Contact a professional water damage restoration firm immediately. They will assess the damage quickly and then outline a strategy to restore your home to its pre-loss condition as quickly as possible.

Contact the Power Company. Water and electricity don’t mix. If the power company has not evaluated the property and declared it safe, it may be dangerous to allow anyone inside. If you arrive home to find the power grid out and your home is flooded, don’t enter your home without first contacting your power company.

Contact Your Insurance Company. Most water damage restoration is covered under homeowners or business insurance policies. Contact your insurance company immediately to start your claim process. Water Removal in El Paso

Tell them that you have reached out to water damage restoration professionals. Ask if there are any specifics about your insurance policy that you should know before you authorize work. Ask the insurance company what type of documentation they prefer for claims.

Document. Document. Document. Start taking photos of water damage to your home if it is safe. There is no need to take too many photos in such a situation. Make lists of damaged items like furniture, soft goods, and any independently insured items like heirloom furniture, art, or even jewelry.

The water damage restoration company will help with this process, too, providing you with a detailed assessment of damage and a proposal for restoration, daily project notes, photos of the restoration process, and any other documentation that may help smooth your claims process.

Take What You Can. Use common sense when determining what you can remove and what you can’t. Don’t hurt yourself by trying to move heavy furniture that has already been damaged. The professionals can handle those pieces. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

You need someone who has decades of experience, expertise, as well as professionalism in times of crisis. California Steam Clean is a Santa Rosa-based family-owned water damage restoration company. We treat your family as if we were our own.

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